Chaos in the Cloud: How New Features Can Impair User Experience in SharePoint and Google Apps
As all of us know, cloud computing solutions like Office 365 and Google Apps for Work have been steadily gaining popularity since their initial releases and have since become the go-to collaboration software for the majority of large and mid-size organizations. So much so that in 2013, Google reported that more than 5 million organizations […]
Sounding like a human on social media – BBC Radio 4 Case Study
Guest article by Debbie Sheringham, Digital Impact Producer at BBC and Founder of Straight Talking Social Media If your business has a social media account, I’ve got some bad news for you – it doesn’t belong there. Social media has been conceived, designed and built for humans to interact with other humans – not for […]