Workshop C: Unlocking the potential within: How to empower your workforce through effective internal communication
Ballroom (Room A), second floor.
Customer Journey Mapping: Why, When, Where and How?
Learn the foundations of Customer Journey Mapping by uncovering the rationale behind its application, the ideal timing, suitable touchpoints and the practical methodology. Boardroom, second floor.
The Use of AI: Enhancing Content Production & Boosting Work Productivity
In this workshop we will split into two groups and discuss the fundamentals of generative AI for content production and we will use some popular tools. Please bring your own laptop along for this workshop! Content production with artificial intelligence and machine learning in real-life projects Text generation, Mastering Prompts: The 5 Crucial Elements, Microsoft […]
Welcome by Volker Grünauer, conference chair
Registration and Welcome
Keynote: Leading into the Future
A deep dive into what it takes to build inclusive future-facing teams and digital communities that thrive on shared leadership, transparency, accountability and a sensitivity to everyone’s cultural and contextual realities. A discussion on the nature of the current global shifts towards more feminist practices that challenge leaders to transform their approach from traditional corporate […]
Employee well-being and engagement as key to success
One ALPLA News: Re-Defining Intranet as a central news hub for a global community.
From social to community. OTTO’s internal communication reinvents itself
Panel Discussion
Get-together, Networking, Wine and Good Food
Townhall – Summarizing the Conference
What did we learn today? A fun session which summarizes the learnings of today.